• For Bates faculty, staff and student employees use this form.
• All others, such as vendors, volunteers, etc. use the Key & Card Access Request Form for Non-Bates Community Members.

Pick up your keys at the Access Control Office at 245 College Street.

Bring your Bates ID.

Before picking up your key, you must have completed the Key and Card Access Request Form and the request must be approved by your supervisor.

If a key is lost, it must be reported to the Access Control Office or Campus Safety immediately (24/7).

Pick up: your replacement key at the Access Control Office after 9:00 am on the next business day.

Fee for replacement: A $75 fee will be charged to your student account for each replacement key.

If you lost your Bates ID, please report the lost card on the Garnet Gateway as soon as possible. After logging into the Garnet Gateway, select the Account and Access option at the bottom right of the window. Scroll to the bottom of the selection for Security and select Bates ID card. Click on Replace: Lost/Stolen/Not Working. From the drop down menu, select whichever applies. Lost, Misplaced, Not Working or Stolen and add any information you think would be helpful.

You can also report your Bates ID lost/stolen in person at the Access Control Office. Office hours are Monday through Friday from 8:30 am to 4:00 pm. Outside of the office hours, report your Bates ID Card lost or stolen to Campus Safety Office. A temporary card can be issued by Campus Safety, valid until noon the next business day. A temporary card will have the same building and meal access as your Bates ID.

Pick up: your replacement Bates ID at the Access Control Office after 9:00 am on the next business day. You are required to return the temporary card at that time.

Fee for replacement: A $25 fee will be charged to your student account for each replacement card. A $10 fee will be charged if the temporary card is not returned.