Accessing Services
Bates has an established relationship with Central Maine Medical Center to provide expertise and care for students. CMMC is a recognized health care leader in Western and Central Maine, giving Bates students 24/7 access to complete medical care.
Non-Emergency Care
Weekday Medical Care
Bates Health Services is open Monday – Friday during the academic year from 9:00 am to 5:00 pm. Call BHS at 207-786-6199 or email healthservices@bates.edu to make an appointment with a medical provider or a nurse.
| Hours | Location | Street Address | Phone |
| Monday – Friday, 9:00 a.m. – 5:00 p.m. | Bates Health Services in affiliation with CMMC | 31 Campus Ave, Lewiston, ME 04240 | 207-786-6199 |
| 7 days a week, 8:00 a.m. – 8:00 p.m. | ConvenientMD | 590 Center Street, Auburn, ME 04210 | 207-955-5565 |
| 7 days a week, 8:00 a.m. – 8:00 p.m. | St. Mary’s Urgent Care | 791 Turner Street, Auburn, ME 04210 | 207-330-3900 |
| Monday – Friday, 7:00 a.m. – 4:00 p.m. | Concentra Urgent Care | 59 East Avenue, Lewiston, ME 04240 | 207-784-1680 |
Care when BHS is Closed
Weekend and After Hours Medical Care
If you have an urgent medical question or concern after hours, you will have the option to speak to the physician on-call at CMMC. To access the physician on-call, call BHS at 207-786-6199.
When Health Services is closed, you will receive the voicemail message indicating that BHS is closed, with instructions on how to connect with the physician on-call. Follow this prompt. You will then speak with an answering service. When you begin speaking with the answering service, ask for the Family Medicine Residency Clinic and note that Dr. Picard is the primary care provider.
| Hours | Location | Street Address | Phone |
| 7 days a week, 24 hours a day | CMMC Emergency Department | 300 Main St., Lewiston, ME 04240 | 207-795-2200 |
| 7 days a week, 8:00 a.m. – 8:00 p.m. | ConvenientMD | 590 Center Street, Auburn, ME 04210 | 207-955-5565 |
| 7 days a week, 8:00 a.m. – 8:00 p.m. | St. Mary’s Urgent Care | 791 Turner Street, Auburn, ME 04210 | 207-330-3900 |
| Monday – Friday, 7:00 a.m. – 4:00 p.m. | Concentra Urgent Care | 59 East Avenue, Lewiston, ME 04240 | 207-784-1680 |
Medical Care During School Breaks
The partnership between CMMC and BHS is an essential connection to high-quality medical care. Staff in these areas will be relied upon to support the medical needs of our campus community during school breaks.
Health Services is closed during school breaks, such as the Thanksgiving Recess, Winter Recess between Fall and Winter semesters, the February Recess, and the Summer Recess.
To access medical care during breaks, students will be referred to the Central Maine Family Medical Residency at 76 High Street. Appointments can be made by calling 207-795-2800. Dr. Picard is listed as the Primary Care Provider for many Bates students. Many of the physicians at BHS, Jess Segar (RN), Kelly Ducas (MA), Allison Ceprano (PSR), and Bisharo Ali (PSR) will be at the Residency Clinic for continuity of care. Your insurance will be billed for medical care visits.
Outside of business hours, students can access medical care at the CMMC Emergency Department or Urgent Care.
| Hours | Location | Street Address | Phone |
| Monday – Friday, 8:00 a.m. – 5:00 p.m. | Central Maine Family Medical Residency at CMMC | 76 High Street, Lewiston, ME 04240 | 207-795-2800 |
| 7 days a week, 8:00 a.m. – 8:00 p.m. | ConvenientMD | 590 Center Street, Auburn, ME 04210 | 207-955-5565 |
| 7 days a week, 8:00 a.m. – 8:00 p.m. | St. Mary’s Urgent Care | 791 Turner Street, Auburn, ME 04210 | 207-330-3900 |
| Monday – Friday, 7:00 a.m. – 4:00 p.m. | Concentra Urgent Care | 791 Turner Street, Auburn, ME 04210 | 207-784-1680 |
| 7 days a week, 24 hours a day | CMMC Emergency Department | 300 Main St., Lewiston, ME 04240 | 207-795-2200 |
Additional After Hours Community Resources
- Emergency Mental Health Counselor: 207-786-6200 and press “0”
- Lewiston Police: 207-784-6421 or 9-1-1
- Sexual Assault Prevention & Response Services (SAPARS): 24-hour Helpline: 1-877-527-8644
- Central Maine Medical Center (Emergency Room): 207-795-2200
- St. Mary’s Hospital (Emergency Room): 207-777-8120
- Tri-County Mental Health Crisis Services 24-hour Helpline: 207-783-4680
Emergency Care
Emergency Medical Services
In the case of an immediate medical emergency, call 207-786-6111 – this will connect you to Campus Safety and dispatch Bates EMS. You can also access care at your nearest emergency department.
| Hours | Location | Street Address | Phone |
| 7 days a week, 24 hours a day | CMMC Emergency Department | 300 Main St., Lewiston, ME 04240 | 207-795-2200 |
Emergency Dispatch: 911
Lewiston Police Department: 207-784-6421 at 171 Park Street, Lewiston
Emergency Mental Health Services
If you or a friend are experiencing a mental health emergency you can reach a licensed counselor after hours. The counselor will be able to talk you through steps to help your friend or help yourself. To access the counselor on-call, call CAPS at 207-786-6200 and dial 0.
Transportation Options
While many students have a personal vehicle on-campus, there remain many students who do not have access to their own personal vehicle or that of a friend. While the CMMC Emergency Department is proximate to campus, we recognize that students may need access to transportation to get to and from local facilities. There are number of transportation options available.
Bobcat Express
Monday through Friday
The Bobcat Express Reservation Request Form is intended for Doctor’s and Medical Appointments, Prescription Pick-up, and appointments only. The Bobcat Shuttle runs Monday through Friday 10 p.m. – 6:00 p.m. Please make your appointments during these times. If an appointment is needed outside of this time frame, we will try our best to accommodate you.
Weekends
The Bobcat Express will transport students for medical care any time from 10 a.m. to 4 p.m. on Saturdays and Sundays. To request a ride for medical care, call 207-786-6254.
If you have a serious injury or emergency that requires immediate transportation, call security at (207) 786-6111.
Returning to Campus from a Local Hospital
If you are transported to the Emergency Room by United Ambulance, Bates College Campus Safety can provide an escort from the hospital when you are discharged. You can reach Campus Safety at 207-786-6254.
Shuttle Schedule
The Lewiston-Auburn Shuttle departs from 56 Campus Ave, next to Chase Hall, Thursday through Sunday evenings. As a special service upon request, the Shuttle driver will take students to and from Central Maine Medical Center and B Street Health Center. The driver will only go to these locations if requested, so if you are headed there be sure to let the driver know.
Shuttles depart every hour on the half hour
Thursday 6:00pm-2:00am
Friday 6:00pm-2:00am
Saturday 6:00pm-2:00am
Sunday 10:00pm – 6:00pm
Taxi Cab
There are two local cab companies: City Cab (207-784-4521) and 2 In 1 Taxi (207-784-0117).
Uber
Download the app here: www.uber.com. Choose your ride and set your location. You’ll see your driver’s picture and vehicle details, and can track their arrival on the map.
City Link Bus
For schedule information go to: http://www.avcog.org/index.aspx?NID=960.