CS: Student Dispatcher (S9740B)
Summary, Scope, and Responsibilities
The Bates College Bobcat Express Student Dispatcher is primarily responsible for answering incoming phone calls from students requesting shuttle services related to Community Engaged Learning placements, medical appointments and local convenience shuttle escorts.
The Basics
Department:Campus Safety
Supervisor:
John Heutz
Office Location:
245 College St
Email:
jheutz@bates.edu
Hours:
15
Workers:
6
Qualifications, Requirements, and Responsibilities
Responsibilities
The Bates College Bobcat Express Student Dispatcher is primarily responsible for answering incomming phone calls from students requesting shuttle services related to Community Engaged Learning placements, medical appointments and local convenience shuttle escorts. Student dispatchers are also responsible for recording, dispatching and coordnating shuttle driver operations/escorts via laptop and 2-way radio.
Selected applicants will have the ability to choose the days and hours they wish to work from the openings listed below for the Fall ‘24 Semester.
Mon: 2:30p-5p, 8p-mid
Tue: 2:30p-mid
Wed: 2:30p-6p
Thu: 4p-mid
Fri: 8p-mid
Sat: 8p-mid
Position details
Requirements
Active listening, Coordinating Skills, Critical Thinking, Reading Comprehension, Service Orientation, Speaking, and Time Management
Reporting
Reports to Campus Safety Transportation Manager.