On Campus Emergency

In case of an emergency, call Campus Safety at 207-786-6111.

For Medical Emergencies, Campus Safety will dispatch Bates EMS and United Ambulance.

For Mental Health Concerns or other on-campus concerns, Campus Safety will dispatch the Residence Life Coordinator On-Call and make a plan to respond to the concern.

Emergency Dispatch: 911
Lewiston Police Department: 207-784-6421 at 171 Park Street, Lewiston

Mental Health On-Call Support

If you have an urgent concern and need to speak to a counselor, call CAPS at 207-786-6200.

After normal business hours, call CAPS at 207-786-6200 and press “0” to reach the counselor on call.

Mental health support is available to Bates students 24/7. Bates CAPS clinicians follow up on calls made after hours.

Doctor On-Call Support

If you have an urgent medical question or concern, call Health Services at 207-786-6199.

After normal business hours,  call Health Services at 207-786-6199 and you will have the option to speak to the physician on-call at Central Maine Medical Center.

When Health Services is closed, you will receive the voicemail message indicating that BHS is closed, with instructions on how to connect with the physician on-call. Follow this prompt. You will then speak with an answering service. When you begin speaking with the answering service, ask for the Family Medicine Residency Clinic and note that Dr. Picard is the primary care provider.

Bates Care Collaborative

The Bates CARE Collaborative (BCC) is a multidisciplinary team that provides coordinated, proactive, and person-centered support for students, faculty, and staff, who may be in distress and/or exhibiting concerning behaviors. Through evidence-based practices, BCC will identify, assess, intervene, and manage situations that may pose a barrier or threat to the safety and well-being of anyone in the Bates community.

If someone you know is demonstrating concerning behaviors, especially when more than one are present, it may be a sign that a student, faculty member or staff member is in distress.

If you have an immediate concern or an emergency, please contact Campus Safety at 207-786-6254, or their emergency line at 207-786-6111. Otherwise please click on the Report A Concern button here. If you have any questions, please contact BCC members via email at batescarecollaborative@bates.edu. *Please note this email is only monitored during regular business hours.